%0 Conference Proceedings %T Towards a “Smart Society” Through a Connected and Smart Citizenry in South Africa: A Review of the National Broadband Strategy and Policy %+ University of the Witwatersrand [Johannesburg] (WITS) %A Manda, More, Ickson %A Backhouse, Judy %Z Part 4: Smart Innovations %< avec comité de lecture %( Lecture Notes in Computer Science %B 5th International Conference on Electronic Government and the Information Systems Perspective (EGOV) %C Porto, Portugal %Y Hans Jochen Scholl %Y Olivier Glassey %Y Marijn Janssen %Y Bram Klievink %Y Ida Lindgren %Y Peter Parycek %Y Efthimios Tambouris %Y Maria A. Wimmer %Y Tomasz Janowski %Y Delfina Sá Soares %I Springer International Publishing %3 Electronic Government %V LNCS-9820 %P 228-240 %8 2016-09-05 %D 2016 %R 10.1007/978-3-319-44421-5_18 %K Smart citizen %K Smart society %K E-government %K Institutional theory %Z Computer Science [cs] %Z Humanities and Social Sciences/Library and information sciencesConference papers %X Broadband has been recognised as an enabling technology in connecting government and citizens in transitioning towards a smart society. However, governments, especially in developing countries, continue to face challenges in their bid to connect citizens. This study provides an understanding of how institutional pressures have influenced policy implementation to advance the “smart agenda” in a developing country context, using South Africa as an exemplary case study. The study is an interpretive qualitative case study, using documentary evidence as data. Institutional theory is used as a lens for interrogating the issues confronting government in implementing “smart” initiatives. We conclude that policy alone is not sufficient if not supported by a strong implementation plan and other supporting institutional mechanisms such as leadership to coordinate, and direct resources and activities in the institution. %G English %Z TC 8 %Z WG 8.5 %2 https://inria.hal.science/hal-01636446/document %2 https://inria.hal.science/hal-01636446/file/430312_1_En_18_Chapter.pdf %L hal-01636446 %U https://inria.hal.science/hal-01636446 %~ SHS %~ IFIP-LNCS %~ IFIP %~ IFIP-TC %~ IFIP-TC8 %~ IFIP-EGOV %~ IFIP-WG8-5 %~ IFIP-LNCS-9820