@inproceedings{sutcliffe:hal-01631313,
  TITLE = {{User-Oriented Requirements Engineering}},
  AUTHOR = {Sutcliffe, Alistair},
  URL = {https://inria.hal.science/hal-01631313},
  NOTE = {Part 2: Usability and User Experience},
  BOOKTITLE = {{1st and 2nd International Workshop on Usability- and Accessibility-Focused Requirements Engineering (UsARE 2012 / UsARE 2014)}},
  ADDRESS = {Zurich, Switzerland},
  EDITOR = {Achim Ebert and Shah Rukh Humayoun and Norbert Seyff and Anna Perini and Simone D.J. Barbosa},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Usability- and Accessibility-Focused Requirements Engineering},
  VOLUME = {LNCS-9312},
  PAGES = {11-33},
  YEAR = {2012},
  MONTH = Jun,
  DOI = {10.1007/978-3-319-45916-5\_2},
  KEYWORDS = {Personal requirements ; Emotion ; Motivation ; Scenarios ; Interactive agents ; Persuasive technology ; Health informatics},
  PDF = {https://inria.hal.science/hal-01631313/file/429202_1_En_2_Chapter.pdf},
  HAL_ID = {hal-01631313},
  HAL_VERSION = {v1},
}