@inproceedings{mayas:hal-01610819,
  TITLE = {{Evaluation of Dispatcher Requirements on Automated Customer Feedback in Public Transport}},
  AUTHOR = {Mayas, Cindy and H{\"o}rold, Stephan and Stelzer, Anselmo and Englert, Frank and Kr{\"o}mker, Heidi},
  URL = {https://inria.hal.science/hal-01610819},
  BOOKTITLE = {{15th Human-Computer Interaction (INTERACT)}},
  ADDRESS = {Bamberg, Germany},
  SERIES = {Human-Computer Interaction -- INTERACT 2015},
  VOLUME = {LNCS-9299},
  NUMBER = {Part IV},
  PAGES = {537-541},
  YEAR = {2015},
  MONTH = Sep,
  DOI = {10.1007/978-3-319-22723-8\_56},
  KEYWORDS = {Dispatching systems ; Public transport ; User requirements},
  PDF = {https://inria.hal.science/hal-01610819/file/346948_1_En_56_Chapter.pdf},
  HAL_ID = {hal-01610819},
  HAL_VERSION = {v1},
}