%0 Conference Proceedings
%T Making Sense of Communication Associated with Artifacts during Early Design Activity
%+ University of Illinois [Chicago] (UIC)
%A Sharmin, Moushumi
%A Bailey, Brian, P.
%Z Part 2: Long and Short Papers
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 13th International Conference on Human-Computer Interaction (INTERACT)
%C Lisbon, Portugal
%Y Pedro Campos
%Y Nicholas Graham
%Y Joaquim Jorge
%Y Nuno Nunes
%Y Philippe Palanque
%Y Marco Winckler
%I Springer
%3 Human-Computer Interaction – INTERACT 2011
%V LNCS-6946
%N Part I
%P 181-198
%8 2011-09-05
%D 2011
%R 10.1007/978-3-642-23774-4_17
%K Design
%K Artifacts
%K Communication
%K Ideation
%K User Study
%Z Computer Science [cs]Conference papers
%X Communication associated with artifacts serves a critical role in the creation, refinement, and selection of conceptual ideas. Despite the close relationship between ideas and surrounding communication, effective integration ofthese two types of design materials are not well-supported by exiting design tools - resulting in ad-hoc and ineffective strategies for managing communication during the design process. In this paper, we report the results of a contextual inquiry (N=15) aimed at understanding communication practices, its role in the design process, and strategies utilized by designers to manage and utilize communication outcomes in relation to artifacts. Our findings show thatmore than 50% of early design activity consists of three categories of communication (information seeking, brainstorming, and feedback) and communication practice varies as a function of expertise, organizational and social factors. Additionally, novice and freelance designers exhibit greater reliance on online forums to find suitable communication partners to generate and refine ideas whereas experts communicate with other experts or team members for information collection and sharing.
%G English
%Z TC 13
%2 https://inria.hal.science/hal-01590585/document
%2 https://inria.hal.science/hal-01590585/file/978-3-642-23774-4_17_Chapter.pdf
%L hal-01590585
%U https://inria.hal.science/hal-01590585
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-TC13
%~ IFIP-INTERACT
%~ IFIP-LNCS-6946