@inproceedings{veenstra:hal-01589368,
  TITLE = {{Measure to Improve: A Study of eParticipation in Frontrunner Dutch Municipalities}},
  AUTHOR = {Veenstra, Anne and Janssen, Marijn and Boon, Andreas},
  URL = {https://inria.hal.science/hal-01589368},
  NOTE = {Part 4: eParticipation Initiatives and Country Studies},
  BOOKTITLE = {{3rd Electronic Participation (ePart)}},
  ADDRESS = {Delft, Netherlands},
  EDITOR = {Efthimios Tambouris and Ann Macintosh and Hans Bruijn},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Participation},
  VOLUME = {LNCS-6847},
  PAGES = {157-168},
  YEAR = {2011},
  MONTH = Aug,
  DOI = {10.1007/978-3-642-23333-3\_14},
  KEYWORDS = {eParticipation ; measurement ; benchmarking ; measurement instrument ; municipalities},
  PDF = {https://inria.hal.science/hal-01589368/file/978-3-642-23333-3_14_Chapter.pdf},
  HAL_ID = {hal-01589368},
  HAL_VERSION = {v1},
}