%0 Conference Proceedings
%T Ambiguities in the Early Stages of Public Sector Enterprise Architecture Implementation: Outlining Complexities of Interoperability
%+ Örebro University
%A Larsson, Hannu
%Z Part 4: Architecture, Security and Interoperability
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 10th Electronic Government (EGOV)
%C Delft, Netherlands
%Y Marijn Janssen
%Y Hans J. Scholl
%Y Maria A. Wimmer
%Y Yao-hua Tan
%I Springer
%3 Electronic Government
%V LNCS-6846
%P 367-377
%8 2011-08-28
%D 2011
%R 10.1007/978-3-642-22878-0_31
%K eGovernment
%K Interoperability
%K Maturity models
%K Implementation
%K Coordination
%K Complexity
%Z Computer Science [cs]
%Z Humanities and Social Sciences/Library and information sciencesConference papers
%X In recent years the development of eGovernment has increasingly gone from service provision to striving for an interoperable public sector, with Enterprise Architectures being an increasingly popular approach. However, a central issue is the coordination of work, due to differing perceptions among involved actors. This paper provides a deepened understanding of this by addressing the question of how differing interpretations of interoperability benefits affect the coordination in the early stages of implementing a public sector Enterprise Architecture. As a case-study, the interoperability efforts in Swedish eHealth are examined by interviews with key-actors. The theoretical framework is a maturity model with five levels of interoperability issues and benefits. The findings highlight the need to clarify decision-making roles, ambiguities concerning jurisdictions between authorities and that differing perceptions of IT-infrastructure is connected to overall goals. The paper also suggests a re-conceptualization of eGovernment maturity by moving away from sequential models.
%G English
%Z TC 8
%Z WG 8.5
%2 https://inria.hal.science/hal-01589100/document
%2 https://inria.hal.science/hal-01589100/file/978-3-642-22878-0_31_Chapter.pdf
%L hal-01589100
%U https://inria.hal.science/hal-01589100
%~ SHS
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-TC8
%~ IFIP-EGOV
%~ IFIP-WG8-5
%~ IFIP-LNCS-6846