@inproceedings{arduini:hal-01589099,
  TITLE = {{The eGovernment Services Delivery of the Italian Municipalities}},
  AUTHOR = {Arduini, Davide and Zanfei, Antonello and Denni, Mario and Giungato, Gerolamo},
  URL = {https://inria.hal.science/hal-01589099},
  NOTE = {Part 2: Acceptance and Diffusion},
  BOOKTITLE = {{10th Electronic Government (EGOV)}},
  ADDRESS = {Delft, Netherlands},
  EDITOR = {Marijn Janssen and Hans J. Scholl and Maria A. Wimmer and Yao-hua Tan},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-6846},
  PAGES = {144-158},
  YEAR = {2011},
  MONTH = Aug,
  DOI = {10.1007/978-3-642-22878-0\_13},
  KEYWORDS = {Innovation system ; Dynamic capabilities ; Technology adoption ; Electronic government ; Innovation in services ; Two-part model},
  PDF = {https://inria.hal.science/hal-01589099/file/978-3-642-22878-0_13_Chapter.pdf},
  HAL_ID = {hal-01589099},
  HAL_VERSION = {v1},
}