@inproceedings{ojo:hal-01589097,
  TITLE = {{Building Theoretical Foundations for Electronic Governance Benchmarking}},
  AUTHOR = {Ojo, Adegboyega and Janowski, Tomasz and Estevez, Elsa},
  URL = {https://inria.hal.science/hal-01589097},
  NOTE = {Part 1: Foundations},
  BOOKTITLE = {{10th Electronic Government (EGOV)}},
  ADDRESS = {Delft, Netherlands},
  EDITOR = {Marijn Janssen and Hans J. Scholl and Maria A. Wimmer and Yao-hua Tan},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-6846},
  PAGES = {13-25},
  YEAR = {2011},
  MONTH = Aug,
  DOI = {10.1007/978-3-642-22878-0\_2},
  KEYWORDS = {Electronic Governance ; Benchmarking ; Activity Theory},
  PDF = {https://inria.hal.science/hal-01589097/file/978-3-642-22878-0_2_Chapter.pdf},
  HAL_ID = {hal-01589097},
  HAL_VERSION = {v1},
}