@inproceedings{veenstra:hal-01543588, TITLE = {{Investigating Outcomes of T-Government Using a Public Value Management Approach}}, AUTHOR = {Veenstra, Anne and Janssen, Marijn}, URL = {https://inria.hal.science/hal-01543588}, NOTE = {Part 5: Evaluation}, BOOKTITLE = {{11th International Conference on Electronic Government (EGOV)}}, ADDRESS = {Kristiansand, Norway}, EDITOR = {Hans J. Scholl and Marijn Janssen and Maria A. Wimmer and Carl Erik Moe and Leif Skiftenes Flak}, PUBLISHER = {{Springer}}, SERIES = {Electronic Government}, VOLUME = {LNCS-7443}, PAGES = {187-197}, YEAR = {2012}, MONTH = Sep, DOI = {10.1007/978-3-642-33489-4\_16}, KEYWORDS = {Transformational government ; T-Government ; E-Government ; Public Value Management ; New Public Management ; Public Sector Reform}, PDF = {https://inria.hal.science/hal-01543588/file/978-3-642-33489-4_16_Chapter.pdf}, HAL_ID = {hal-01543588}, HAL_VERSION = {v1}, }