@inproceedings{jansen:hal-01543585,
  TITLE = {{The Understanding of ICTs in Public Sector and Its Impact on Governance}},
  AUTHOR = {Jansen, Arild},
  URL = {https://inria.hal.science/hal-01543585},
  NOTE = {Part 4: Infrastructure and Technology},
  BOOKTITLE = {{11th International Conference on Electronic Government (EGOV)}},
  ADDRESS = {Kristiansand, Norway},
  EDITOR = {Hans J. Scholl and Marijn Janssen and Maria A. Wimmer and Carl Erik Moe and Leif Skiftenes Flak},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-7443},
  PAGES = {174-186},
  YEAR = {2012},
  MONTH = Sep,
  DOI = {10.1007/978-3-642-33489-4\_15},
  KEYWORDS = {eGovernment ; ICT Governance ; ICT management ; organisational functions},
  PDF = {https://inria.hal.science/hal-01543585/file/978-3-642-33489-4_15_Chapter.pdf},
  HAL_ID = {hal-01543585},
  HAL_VERSION = {v1},
}