%0 Conference Proceedings
%T Designing High-Quality Surveys for HCI Research
%+ Google Australia
%+ Google Inc [Mountain View]
%A Müller, Hendrik
%A Sedley, Aaron
%Z Part 6: Tutorial
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 14th International Conference on Human-Computer Interaction (INTERACT)
%C Cape Town, South Africa
%Y Paula Kotzé
%Y Gary Marsden
%Y Gitte Lindgaard
%Y Janet Wesson
%Y Marco Winckler
%I Springer
%3 Human-Computer Interaction – INTERACT 2013
%V LNCS-8120
%N Part IV
%P 777
%8 2013-09-02
%D 2013
%K research methods
%K HCI
%K surveys
%K feedback forms
%Z Computer Science [cs]Conference papers
%X Survey research is widely used in human-computer interaction (HCI)to measure users’ attitudes and collect product feedback. At a glance, survey researchseems straightforward: it’s easy to write questions, and there are manyinexpensive tools to field surveys. However, there is a wide gap between quickand-dirty surveys and surveys that are properly planned, constructed, and analyzed.This interactive full-day tutorial explains all stages of the survey researchlife cycle, and examines approaches for surveys to meet specific HCI goals.The tutorial is divided into two parts: During the first half, we discuss theuse of surveys in HCI research, and review survey fundamentals (including surveytypes and examples, a short history of survey research, survey appropriatenessin the context of HCI, an overview of the survey life cycle, research goals& constructs, and population & sampling). In the second half, we will examineelements of high quality questionnaire design, including when to use variousquestion types, questionnaire biases and question types to be avoided, considerationsfor cross-cultural surveys, visual design guidelines, as well as the remainderof the survey life cycle (including testing and optimizing your survey,implementation considerations for online surveys, maximizing response rates,data analysis fundamentals). Interactive exercises and numerous examples areused throughout to engage the audience with the material and to make it immediatelyapplicable to their work.The content of this tutorial is relevant to individuals from academia, industry,and government with a common desire to further their knowledge of surveyresearch and its uses in HCI. The audience may include user experience researchers,designers, and developers, as well as product managers, and analysts,among others. The tutorial targets both those wanting a foundation to start usingsurveys and other feedback-gathering methods, as well as those looking to refinetheir existing survey research efforts. Attendees will gain an appreciationfor the breadth and depth of surveys in HCI, combined with keys to conductingvalid, reliable, and impactful survey research for their own purposes.
%G English
%L hal-01513812
%U https://inria.hal.science/hal-01513812
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-AICT
%~ IFIP-TC
%~ IFIP-TC13
%~ IFIP-LNCS-8120