%0 Conference Proceedings
%T User-Centered Design between Cultures: Designing for and with Immigrants
%+ Center for Usability Research and Engineering [Vienna] (CURE)
%+ Center for Advanced Studies and Research in Information and Communication Technologies & Society (ICT&S Center)
%A Bobeth, Jan
%A Schreitter, Stephanie
%A Schmehl, Susanne
%A Deutsch, Stephanie
%A Tscheligi, Manfred
%Z Part 2: Interactive Posters
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 14th International Conference on Human-Computer Interaction (INTERACT)
%C Cape Town, South Africa
%Y David Hutchison
%Y Takeo Kanade
%Y Madhu Sudan
%Y Demetri Terzopoulos
%Y Doug Tygar
%Y Moshe Y. Vardi
%Y Gerhard Weikum
%Y Paula Kotzé
%Y Gary Marsden
%Y Gitte Lindgaard
%Y Janet Wesson
%Y Marco Winckler
%Y Josef Kittler
%Y Jon M. Kleinberg
%Y Friedemann Mattern
%Y John C. Mitchell
%Y Moni Naor
%Y Oscar Nierstrasz
%Y C. Pandu Rangan
%Y Bernhard Steffen
%I Springer
%3 Human-Computer Interaction – INTERACT 2013
%V LNCS-8120
%N Part IV
%P 713-720
%8 2013-09-02
%D 2013
%R 10.1007/978-3-642-40498-6_65
%K User-Centered Design
%K Immigrants
%K Diversity
%K Method
%Z Computer Science [cs]Conference papers
%X Immigrants represent a substantial part of European society. After emigration, they can suffer from fundamental changes in their socio-economic environment. Therefore, supportive ICT services (e.g. for language learning or job search) have high potential to ease inclusion, especially for newly arrived immigrants with low education. Within an international research project we involve Turkish and Arabic immigrants in a user-centered design (UCD) process with the goal to develop supportive ICT services for smartphones. In this paper, we present our methodological experiences and discuss benefits and drawbacks of methods. Based thereupon, we formulate concrete implications for successful UCD with immigrants, e.g. collaborating with nongovernmental organizations (NGOs) or benefiting from reflections of long term-immigrants.
%G English
%2 https://inria.hal.science/hal-01510502/document
%2 https://inria.hal.science/hal-01510502/file/978-3-642-40498-6_65_Chapter.pdf
%L hal-01510502
%U https://inria.hal.science/hal-01510502
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-AICT
%~ IFIP-TC13
%~ IFIP-INTERACT
%~ IFIP-LNCS-8120