@inproceedings{wandhofer:hal-01490917,
  TITLE = {{Online Forums vs. Social Networks: Two Case Studies to Support eGovernment with Topic Opinion Analysis}},
  AUTHOR = {Wandh{\"o}fer, Timo and Allen, Beccy and Taylor, Steve and Walland, Paul and Sizov, Sergej},
  URL = {https://inria.hal.science/hal-01490917},
  NOTE = {Part 5: Social Media and Social Network Analysis},
  BOOKTITLE = {{12th International Conference on Electronic Government (EGOV)}},
  ADDRESS = {Koblenz, Germany},
  EDITOR = {Maria A. Wimmer and Marijn Janssen and Hans J. Scholl},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-8074},
  PAGES = {322-334},
  YEAR = {2013},
  MONTH = Sep,
  DOI = {10.1007/978-3-642-40358-3\_27},
  KEYWORDS = {Facebook ; Online Forums ; Topic Opinion Analysis ; Sentiment ; Controversy ; eGovernment ; Twitter},
  PDF = {https://inria.hal.science/hal-01490917/file/978-3-642-40358-3_27_Chapter.pdf},
  HAL_ID = {hal-01490917},
  HAL_VERSION = {v1},
}