@inproceedings{cantocavalheiro:hal-01490912,
  TITLE = {{Examining Sources of Resistance to the Implementation of a Patent Management System in a Developing Country: Evidence from a Case Study of the Brazilian Patent Office}},
  AUTHOR = {Canto Cavalheiro, Gabriel Do and Joia, Luiz Antonio},
  URL = {https://inria.hal.science/hal-01490912},
  NOTE = {Part 4: Adoption and Service Evaluation},
  BOOKTITLE = {{12th International Conference on Electronic Government (EGOV)}},
  ADDRESS = {Koblenz, Germany},
  EDITOR = {Maria A. Wimmer and Marijn Janssen and Hans J. Scholl},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-8074},
  PAGES = {262-273},
  YEAR = {2013},
  MONTH = Sep,
  DOI = {10.1007/978-3-642-40358-3\_22},
  KEYWORDS = {Information systems ; resistance ; patent office ; implementation},
  PDF = {https://inria.hal.science/hal-01490912/file/978-3-642-40358-3_22_Chapter.pdf},
  HAL_ID = {hal-01490912},
  HAL_VERSION = {v1},
}