%0 Conference Proceedings %T The Value and Management Practices of Installed Base Information in Product-Service Systems %+ Università degli Studi di Brescia = University of Brescia (UniBs) %+ Aalto University %A Saccani, Nicola %A Alghisi, Andrea %A Borgman, Jukka %Z Part VI: Services, Supply Chains and Operations %< avec comité de lecture %( IFIP Advances in Information and Communication Technology %B 19th Advances in Production Management Systems (APMS) %C Rhodes, Greece %Y Christos Emmanouilidis %Y Marco Taisch %Y Dimitris Kiritsis %I Springer %3 Advances in Production Management Systems. Competitive Manufacturing for Innovative Products and Services %V AICT-398 %N Part II %P 415-421 %8 2012-09-24 %D 2012 %R 10.1007/978-3-642-40361-3_53 %K Product-Service System %K installed base information management %K decision analysis method %Z Computer Science [cs]Conference papers %X Increasing competitive pressures have pushed manufacturers to increase the value of their offerings through the provision of Product-service systems. This shift results in an increased complexity of offerings and a higher degree of risk and responsibility taken by manufacturers concerning product availability, performance and product-enabled processes.The paper investigates the impact and potential benefits of installed base information management practices on the offering of Product-Service Systems. A case study concerning an underwater system in a cruise vessel is presented: the data collected were used to develop a simple decision analysis tree, which allows to estimate the value of installed base information in the studied case. %G English %Z TC 5 %Z WG 5.7 %2 https://inria.hal.science/hal-01470648/document %2 https://inria.hal.science/hal-01470648/file/978-3-642-40361-3_53_Chapter.pdf %L hal-01470648 %U https://inria.hal.science/hal-01470648 %~ IFIP %~ IFIP-AICT %~ IFIP-TC %~ IFIP-TC5 %~ IFIP-WG %~ IFIP-APMS %~ IFIP-WG5-7 %~ IFIP-AICT-398