@inproceedings{grefen:hal-01437936,
  TITLE = {{Creating Agility in Traffic Management by Collaborative Service-Dominant Business Engineering}},
  AUTHOR = {Grefen, Paul and Turetken, Oktay and Traganos, Kostas and Hollander, Aafke Den and Eshuis, Rik},
  URL = {https://inria.hal.science/hal-01437936},
  NOTE = {Part 2: Agility and Resilience in Collaborative Networks},
  BOOKTITLE = {{16th Working Conference on Virtual Enterprises (PROVE)}},
  ADDRESS = {Albi, France},
  EDITOR = {Luis M. Camarinha-Matos and Fr{\'e}d{\'e}rick B{\'e}naben and Willy Picard},
  SERIES = {Risks and Resilience of Collaborative Networks},
  VOLUME = {AICT-463},
  PAGES = {100-109},
  YEAR = {2015},
  MONTH = Oct,
  DOI = {10.1007/978-3-319-24141-8\_9},
  KEYWORDS = {Service-dominant business ; Collaborative business network ; Business model ; Traffic management},
  PDF = {https://inria.hal.science/hal-01437936/file/370605_1_En_9_Chapter.pdf},
  HAL_ID = {hal-01437936},
  HAL_VERSION = {v1},
}