@inproceedings{rondini:hal-01431155,
  TITLE = {{Business Process Simulation for the Design of Sustainable Product Service Systems (PSS)}},
  AUTHOR = {Rondini, Alice and Tornese, Fabiana and Gnoni, Maria Grazia and Pezzotta, Giuditta and Pinto, Roberto},
  URL = {https://inria.hal.science/hal-01431155},
  NOTE = {Part 11: Service Engineering},
  BOOKTITLE = {{IFIP International Conference on Advances in Production Management Systems (APMS)}},
  ADDRESS = {Tokyo, Japan},
  EDITOR = {Shigeki Umeda and Masaru Nakano and Hajime Mizuyama and Hironori Hibino and Dimitris Kiritsis and Gregor von Cieminski},
  SERIES = {Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth},
  VOLUME = {AICT-460},
  NUMBER = {Part II},
  PAGES = {646-653},
  YEAR = {2015},
  MONTH = Sep,
  DOI = {10.1007/978-3-319-22759-7\_74},
  KEYWORDS = {PSS ; Customer ; Sustainability ; Simulation ; Hybrid modelling},
  PDF = {https://inria.hal.science/hal-01431155/file/346973_1_En_74_Chapter.pdf},
  HAL_ID = {hal-01431155},
  HAL_VERSION = {v1},
}