%0 Conference Proceedings
%T Comparing Local e-Government Websites in Canada and the UK
%+ Brunel University London [Uxbridge]
%A Brooks, Laurence
%A Persaud, Alexander
%Z Part 4: Application Areas and Evaluation
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 14th International Conference on Electronic Government (EGOV)
%C Thessaloniki, Greece
%Y Efthimios Tambouris
%Y Marijn Janssen
%Y Hans Jochen Scholl
%Y Maria A. Wimmer
%Y Konstantinos Tarabanis
%Y Mila Gascó
%Y Bram Klievink
%Y Ida Lindgren
%Y Peter Parycek
%3 Electronic Government
%V LNCS-9248
%P 291-304
%8 2015-08-30
%D 2015
%R 10.1007/978-3-319-22479-4_22
%K Local e-government
%K Web diagnostics
%K UK
%K Canada
%Z Computer Science [cs]
%Z Humanities and Social Sciences/Library and information sciencesConference papers
%X This paper provides an evaluation of eight local e-Government websites in Canada and the United Kingdom, utilizing web diagnostic tools. The results of the diagnostic evaluation are synthesized for a comparative case analysis between the various local e-Government websites, providing recommendations for areas of improvement in terms of accessibility. Furthermore, the study will offer insight into the varied approaches to e-Government website conceptualization and design among local officials. While eight local websites are evaluated, only the city of Calgary and Hillingdon are explored in-depth through interviews with local officials. The exploration of the use of web diagnostic tools as an evaluative method for local e-Government websites will supply local officials and webmasters with a valuable and feasible option for internal evaluation. The study is unique in that it evaluates multiple e-Government websites at a local level rather than a federal level between two countries.
%G English
%Z TC 8
%Z WG 8.5
%2 https://hal.science/hal-01412281/document
%2 https://hal.science/hal-01412281/file/346786_1_En_22_Chapter.pdf
%L hal-01412281
%U https://hal.science/hal-01412281
%~ SHS
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-TC8
%~ IFIP-EGOV
%~ IFIP-WG8-5
%~ IFIP-LNCS-9248