%0 Conference Proceedings
%T Electronic Data Safes as an Infrastructure for Transformational Government? A Case Study
%+ Universität Zürich [Zürich] = University of Zurich (UZH)
%A Pfister, Joachim
%A Schwabe, Gerhard
%Z Part 3: Services, Processes and Infrastructure
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 14th International Conference on Electronic Government (EGOV)
%C Thessaloniki, Greece
%Y Efthimios Tambouris
%Y Marijn Janssen
%Y Hans Jochen Scholl
%Y Maria A. Wimmer
%Y Konstantinos Tarabanis
%Y Mila Gascó
%Y Bram Klievink
%Y Ida Lindgren
%Y Peter Parycek
%3 Electronic Government
%V LNCS-9248
%P 246-257
%8 2015-08-30
%D 2015
%R 10.1007/978-3-319-22479-4_19
%K Electronic data safes
%K Transformational government
%K User-managed access
%K Case study
%K Barriers
%Z Computer Science [cs]
%Z Humanities and Social Sciences/Library and information sciencesConference papers
%X This article introduces and explores the potential of an active electronic data safe (AEDS) serving as an infrastructure to achieve transformational government. An AEDS connects individuals and organizations from the private and the public sector to exchange information items related to business processes following the user-managed access paradigm. To realize the transformational government’s vision of user-centricity, fundamental changes in the service provision and collaboration of public and private sector organizations are needed. Findings of a user study with a prototype of an AEDS are used to identify four barriers for the adoption of an AEDS in the light of transformational government: (1) offering citizens unfamiliar services having the character of experience-goods; (2) failing to fulfil common service expectations of the customers; (3) failing to establish contextual integrity for data sharing, and, (4) failing to establish and run an AEDS as a multi-sided platform providing an attractive business model.
%G English
%Z TC 8
%Z WG 8.5
%2 https://hal.science/hal-01412275/document
%2 https://hal.science/hal-01412275/file/346786_1_En_19_Chapter.pdf
%L hal-01412275
%U https://hal.science/hal-01412275
%~ SHS
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-TC8
%~ IFIP-EGOV
%~ IFIP-WG8-5
%~ IFIP-LNCS-9248