%0 Conference Proceedings
%T Inter-organizational Public e-Service Development: Emerging Lessons from an Inside-Out Perspective
%+ Karlstad University [Sweden]
%+ Linköping University (LIU)
%A Christiansson, Marie-Therese
%A Axelsson, Karin
%A Melin, Ulf
%Z Part 3: Services, Processes and Infrastructure
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 14th International Conference on Electronic Government (EGOV)
%C Thessaloniki, Greece
%Y Efthimios Tambouris
%Y Marijn Janssen
%Y Hans Jochen Scholl
%Y Maria A. Wimmer
%Y Konstantinos Tarabanis
%Y Mila Gascó
%Y Bram Klievink
%Y Ida Lindgren
%Y Peter Parycek
%3 Electronic Government
%V LNCS-9248
%P 183-196
%8 2015-08-30
%D 2015
%R 10.1007/978-3-319-22479-4_14
%K Public e-service
%K Inter-organizational
%K IO e-service development
%K IO dimension
%K Government
%K IS development
%Z Computer Science [cs]
%Z Humanities and Social Sciences/Library and information sciencesConference papers
%X E-service development has grown to become a daily practice in most public organizations as a means for realizing digital agendas and e-government initiatives on different levels (local, regional, national and transnational governmental levels). Public e-service development is often an inter-organizational (IO) effort with multiple actors and organizations involved in the multi-faceted dimensions of design, development and delivery decisions. Still, there is a lack of research focusing on IO public e-service development practices in particular. In order to address this lack we elaborate on reported challenges and their implications for IO public e-service development in practice. By returning to two empirical cases of IO public e-service development, the IO dimension is evolved. Our purpose is to highlight challenges in IO public e-service development with implications for research and practice. Findings are presented as eight emerging lessons learned from an inside-out perspective related to phases in IO public e-service development processes.
%G English
%Z TC 8
%Z WG 8.5
%2 https://hal.science/hal-01412250/document
%2 https://hal.science/hal-01412250/file/346786_1_En_14_Chapter.pdf
%L hal-01412250
%U https://hal.science/hal-01412250
%~ SHS
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-TC8
%~ IFIP-EGOV
%~ IFIP-WG8-5
%~ IFIP-LNCS-9248