%0 Conference Proceedings
%T Dialectics and Contradictions in Public Procurement of Information Systems
%+ University of Agder (UIA)
%+ Luleå University of Technology =  Luleå Tekniska Universitet  (LUT)
%A Moe, Carl, Erik
%A Sein, Maung, Kyaw
%Z Part 4: Design and Values
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 13th International Conference on Electronic Government (EGOV)
%C Dublin, Ireland
%Y Marijn Janssen
%Y Hans Jochen Scholl
%Y Maria A. Wimmer
%Y Frank Bannister
%I Springer
%3 Electronic Government
%V LNCS-8653
%P 289-300
%8 2014-09-01
%D 2014
%R 10.1007/978-3-662-44426-9_24
%K Public procurement of IS
%K Dialectics
%K Stakeholder theory
%Z Computer Science [cs]
%Z Humanities and Social Sciences/Library and information sciencesConference papers
%X Public procurement of Information Systems is a highly complex process. Not surprisingly, systems often fail to meet the needs for which they were procured. One of the main causes of this is the contradictions between goals of different stakeholders. Identifying and understanding these conflicts and contradictions are essential to develop strategies to improve the procurement process. In this paper, we present a case study where we examined the procurement process of a system carried out by a public entity in Norway. Using dialectic theory and stakeholder theory as interpreting lenses, we identified a number of conflicts and contradictions. Some of the contradictions resulted from conflicting and divergent goals of the various stakeholders across groups but also within groups, while others resulted from differing goals of policies and regulations.
%G English
%Z TC 8
%Z WG 8.5
%2 https://inria.hal.science/hal-01401753/document
%2 https://inria.hal.science/hal-01401753/file/978-3-662-44426-9_24_Chapter.pdf
%L hal-01401753
%U https://inria.hal.science/hal-01401753
%~ SHS
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-TC8
%~ IFIP-LNCS-8653
%~ IFIP-EGOV
%~ IFIP-WG8-5