@inproceedings{depaoli:hal-01401737,
  TITLE = {{Shared Services: Maverick or Originator?}},
  AUTHOR = {Depaoli, Paolo and Sorrentino, Maddalena and Marco, Marco De},
  URL = {https://inria.hal.science/hal-01401737},
  NOTE = {Part 2: Services and Interoperability},
  BOOKTITLE = {{13th International Conference on Electronic Government (EGOV)}},
  ADDRESS = {Dublin, Ireland},
  EDITOR = {Marijn Janssen and Hans Jochen Scholl and Maria A. Wimmer and Frank Bannister},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-8653},
  PAGES = {159-170},
  YEAR = {2014},
  MONTH = Sep,
  DOI = {10.1007/978-3-662-44426-9\_13},
  KEYWORDS = {Shared service ; Sourcing arrangements ; ICT ; Public enterprises ; Organization studies},
  PDF = {https://inria.hal.science/hal-01401737/file/978-3-662-44426-9_13_Chapter.pdf},
  HAL_ID = {hal-01401737},
  HAL_VERSION = {v1},
}