@inproceedings{boer:hal-01401732,
  TITLE = {{Source and Channel Choices in Business-to-Government Service Interactions: A Vignette Study}},
  AUTHOR = {Boer, Yvon van Den and Pieterson, Willem and Arendsen, Rex and Groot, Manon De},
  URL = {https://inria.hal.science/hal-01401732},
  NOTE = {Part 2: Services and Interoperability},
  BOOKTITLE = {{13th International Conference on Electronic Government (EGOV)}},
  ADDRESS = {Dublin, Ireland},
  EDITOR = {Marijn Janssen and Hans Jochen Scholl and Maria A. Wimmer and Frank Bannister},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-8653},
  PAGES = {120-132},
  YEAR = {2014},
  MONTH = Sep,
  DOI = {10.1007/978-3-662-44426-9\_10},
  KEYWORDS = {Source Choice ; Channel Choice ; Interrelation ; Business-to- Government Service Interactions ; Information seeking},
  PDF = {https://inria.hal.science/hal-01401732/file/978-3-662-44426-9_10_Chapter.pdf},
  HAL_ID = {hal-01401732},
  HAL_VERSION = {v1},
}