@inproceedings{saberi:hal-01383957,
  TITLE = {{ANOVA Based Approch for Efficient Customer Recognition: Dealing with Common Names}},
  AUTHOR = {Saberi, Morteza and Saberi, Zahra},
  URL = {https://inria.hal.science/hal-01383957},
  NOTE = {Part 2: Artificial Intelligence for Knowledge Management},
  BOOKTITLE = {{4th IFIP International Conference on Artificial Intelligence in Theory and Practice (AI 2015)}},
  ADDRESS = {Daejeon, South Korea},
  EDITOR = {Tharam Dillon},
  SERIES = {Artificial Intelligence in Theory and Practice IV},
  VOLUME = {AICT-465},
  PAGES = {64-74},
  YEAR = {2015},
  MONTH = Oct,
  DOI = {10.1007/978-3-319-25261-2\_6},
  KEYWORDS = {Contact centres ; Customer recognition ; Customer common name},
  PDF = {https://inria.hal.science/hal-01383957/file/371690_1_En_6_Chapter.pdf},
  HAL_ID = {hal-01383957},
  HAL_VERSION = {v1},
}