@inproceedings{baur:hal-01342123,
  TITLE = {{Customer is King? A Framework to Shift from Cost- to Value-Based Pricing in Software as a Service: The Case of Business Intelligence Software}},
  AUTHOR = {Baur, Aaron W. and Genova, Antony C. and B{\"u}hler, Julian and Bick, Markus},
  URL = {https://inria.hal.science/hal-01342123},
  NOTE = {Part 1: Digital Services},
  BOOKTITLE = {{13th Conference on e-Business, e-Services and e-Society (I3E)}},
  ADDRESS = {Sanya, China},
  EDITOR = {Hongxiu Li and Matti M{\"a}ntym{\"a}ki and Xianfeng Zhang},
  PUBLISHER = {{Springer}},
  SERIES = {Digital Services and Information Intelligence},
  VOLUME = {AICT-445},
  PAGES = {1-13},
  YEAR = {2014},
  MONTH = Nov,
  DOI = {10.1007/978-3-662-45526-5\_1},
  KEYWORDS = {Software ; Pricing ; Business Intelligence ; Cloud Computing ; SaaS ; E-Business Models},
  PDF = {https://inria.hal.science/hal-01342123/file/978-3-662-45526-5_1_Chapter.pdf},
  HAL_ID = {hal-01342123},
  HAL_VERSION = {v1},
}