%0 Conference Proceedings %T Community-Based E-Government: Libraries as E-Government Partners and Providers %+ College of Information Studies %A Bertot, John Carlo %< avec comité de lecture %( Lecture Notes in Computer Science %B 9th IFIP WG 8.5 International Conference on Electronic Government (EGOV) %C Lausanne, Switzerland %Y Maria A. Wimmer; Jean-Loup Chappelet; Marijn Janssen; Hans J. Scholl %I Springer %3 Electronic Government %V LNCS-6228 %P 121-131 %8 2010-08-29 %D 2010 %R 10.1007/978-3-642-14799-9_11 %K Libraries %K collaborative e-government %K e-government partnerships %Z Computer Science [cs]/Digital Libraries [cs.DL]Conference papers %X In the United States, e-government is a complex mix of federal, state, and local governments; technologies; service paradigms; and policies. There is no single approach to e-government, with a range of e-government applications and set of e-government technologies in effect. Agencies and levels of government have different mandates and approaches regarding e-government, leaving users on their own to identify and resolve their e-government needs. Without a bridge between previously mediated interactions, users often make their way to libraries and rely on librarian expertise to fulfill their e-government needs. This paper explores the ability of libraries and government agencies to collaborate effectively in the provision of e-government to residents and communities in this country, presenting findings from a national survey of U.S. public libraries, and interviews and case sites conducted with 15 public libraries in four states. %G English %2 https://inria.hal.science/hal-01056591/document %2 https://inria.hal.science/hal-01056591/file/paper_106.pdf %L hal-01056591 %U https://inria.hal.science/hal-01056591 %~ IFIP-LNCS %~ IFIP %~ IFIP-LNCS-6228 %~ IFIP-TC %~ IFIP-TC8 %~ IFIP-EGOV %~ IFIP-WG8-5 %~ IFIP-2010