%0 Conference Proceedings %T From Microsoft Word 2003 to Microsoft Word 2007: Design Heuristics, Design Flaws and Lessons Learnt %+ Wee Kim Wee School of Communication and Information %A Theng, Yin-Leng %A Ting, Eng Kiat %A Tao, Xuehong %< avec comité de lecture %( IFIP Advances in Information and Communication Technology %B Second IFIP TC 13 Symposium on Human-Computer Interaction (HCIS)/ Held as Part of World Computer Congress (WCC) %C Brisbane, Australia %Y Peter Forbrig; Fabio Paternó; Annelise Mark Pejtersen %I Springer %3 Human-Computer Interaction %V AICT-332 %P 289-292 %8 2010-09-20 %D 2010 %R 10.1007/978-3-642-15231-3_32 %K Microsoft Office Word 2003 %K Word 2007 %K design heuristics %Z Computer Science [cs]/Digital Libraries [cs.DL]Conference papers %X By tracing and comparing the number of key-presses taken to complete the functions in Word 2007 and Word 2003, the paper identifies eight design heuristics Word 2003 and Word 2007 could have violated, creating design flaws leading to potential usability problems. This paper concludes with design implications for software. %G English %2 https://inria.hal.science/hal-01055470/document %2 https://inria.hal.science/hal-01055470/file/wcc2010final00054.pdf %L hal-01055470 %U https://inria.hal.science/hal-01055470 %~ IFIP %~ IFIP-AICT %~ IFIP-AICT-332 %~ IFIP-TC13 %~ IFIP-WCC %~ IFIP-2010 %~ IFIP-HCIS