%0 Conference Proceedings
%T Design Thinking and Participation: Lessons Learned from Three Case Studies
%+ Institut de hautes études en administration publique (IDHEAP)
%+ Centre Universitaire d'Informatique
%+ Observatoire technologique
%A Glassey, Olivier
%A Morin, Jean-Henry
%A Genoud, Patrick
%A Pauletto, Giorgio
%Z Part 3: Understanding eParticipation
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 3rd Electronic Participation (ePart)
%C Delft, Netherlands
%Y Efthimios Tambouris
%Y Ann Macintosh
%Y Hans Bruijn
%I Springer
%3 Electronic Participation
%V LNCS-6847
%P 133-144
%8 2011-08-29
%D 2011
%R 10.1007/978-3-642-23333-3_12
%K participation
%K design thinking
%K serious games
%K case study
%K perceived usefulness
%Z Humanities and Social Sciences/Political science
%Z Humanities and Social Sciences/Business administrationConference papers
%X This paper examines how design thinking and serious games approaches can be used to support participation through the analysis of three case studies. Indeed we will analyze these approaches in three different contexts: (i) a state-owned multi-utilities company; (ii) a political party; (iii) an information system strategic committee. Our analysis framework relies on the concepts of "perceived usefulness" and "perceived ease of use" and we will use it to discuss the lessons learned. Our main finding is that these approaches really contributing in making complex and abstract matters more "tangible" and thus understandable.
%G English
%Z TC 8
%Z WG 8.5
%2 https://hal.science/hal-00616740/document
%2 https://hal.science/hal-00616740/file/Design_Thinking_and_Participation_hal.pdf
%L hal-00616740
%U https://hal.science/hal-00616740
%~ SHS
%~ AO-SCIENCEPOLITIQUE
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-WG
%~ IFIP-TC8
%~ IFIP-EPART
%~ IFIP-WG8-5
%~ IFIP-LNCS-6847