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		Measure What Matters: A Dual Outcome Service Quality Model for Government Service Delivery Willem Pieterson , Cindy Weng 19th International Conference on Electronic Government (EGOV), Aug 2020, Linköping, Sweden. pp.138-150, ⟨10.1007/978-3-030-57599-1_11⟩ Conference papers hal-03282778v1	Send to ORCID Export BibTeX XML-TEI Dublin Core DC Terms EndNote DataCite Advanced export Share Gmail Facebook X LinkedIn More

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