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Hammering Models: Designing Usable Modeling Tools13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.537-554, ⟨10.1007/978-3-642-23765-2_37⟩
Conference papers
hal-01591797v1
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Customer Experience Modeling: Designing Interactions for Service Systems13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.136-143, ⟨10.1007/978-3-642-23768-3_11⟩
Conference papers
hal-01597039v1
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Social Translucence as a Theoretical Framework for Sustainable HCI13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.195-203, ⟨10.1007/978-3-642-23768-3_17⟩
Conference papers
hal-01596963v1
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