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“Please Connect Me to a Specialist”: Scrutinising ‘Recipient Design’ in Interaction with an Artificial Conversational Agent18th IFIP Conference on Human-Computer Interaction (INTERACT), Aug 2021, Bari, Italy. pp.155-176, ⟨10.1007/978-3-030-85610-6_10⟩
Conference papers
hal-04215505v1
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