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		All Citizens are the Same, Aren’t They? – Developing an E-government User Typology Bettina Distel , Jörg Becker 16th International Conference on Electronic Government (EGOV), Sep 2017, St. Petersburg, Russia. pp.336-347, ⟨10.1007/978-3-319-64677-0_28⟩ Conference papers hal-01702975v1	Send to ORCID Export BibTeX XML-TEI Dublin Core DC Terms EndNote DataCite Advanced export Share Gmail Facebook X LinkedIn More
		Walking a Mile in Their Shoes—A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective Hendrik Scholta , Sebastian Halsbenning , Bettina Distel , Jörg Becker 19th International Conference on Electronic Government (EGOV), Aug 2020, Linköping, Sweden. pp.164-178, ⟨10.1007/978-3-030-57599-1_13⟩ Conference papers hal-03282786v1	Send to ORCID Export BibTeX XML-TEI Dublin Core DC Terms EndNote DataCite Advanced export Share Gmail Facebook X LinkedIn More

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