Kwento: Using a Participatory Approach to Design a Family Storytelling Application for Domestic Helpers - Human-Computer Interaction – INTERACT 2015
Conference Papers Year : 2015

Kwento: Using a Participatory Approach to Design a Family Storytelling Application for Domestic Helpers

Kakit Cheong
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Alex Mitchell
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Abstract

The recording and sharing of family stories remains an important part of what it means to be a “family”. While there is prior research into supporting storytelling for families living apart, there remains a gap in understanding and supporting family storytelling for migrant workers. To address this gap, we explored how technologies could be designed for domestic helpers. Nine domestic helpers were recruited and divided into three design teams. The participatory design sessions and cultural probe findings led to the design of Kwento, a prototype mobile application that uses prompts to encourage helpers to reflect upon their personal experiences.
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hal-01609388 , version 1 (03-10-2017)

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Kakit Cheong, Alex Mitchell. Kwento: Using a Participatory Approach to Design a Family Storytelling Application for Domestic Helpers. 15th Human-Computer Interaction (INTERACT), Sep 2015, Bamberg, Germany. pp.493-500, ⟨10.1007/978-3-319-22698-9_33⟩. ⟨hal-01609388⟩
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