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Customer Experience Modeling: Designing Interactions for Service Systems

 Jorge Teixeira , Lia Patrício , Nuno J. Nunes , Leonel Nobrega
13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.136-143, ⟨10.1007/978-3-642-23768-3_11⟩
Conference papers hal-01597039v1
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Social Translucence as a Theoretical Framework for Sustainable HCI

 Mary Barreto , Evangelos Karapanos , Nuno Nunes
13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.195-203, ⟨10.1007/978-3-642-23768-3_17⟩
Conference papers hal-01596963v1
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Activity-Centered Interaction Design: A Model-Driven Approach

 Larry Constantine
13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.696-697, ⟨10.1007/978-3-642-23768-3_120⟩
Conference papers hal-01596926v1
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Interactive Installations: Tales from the Trenches

 Pedro Campos , Miguel Campos , Joaquim A. Jorge
13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.450-453, ⟨10.1007/978-3-642-23768-3_55⟩
Conference papers hal-01597016v1
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Integrating Feedback into Wearable Controls

 Cátia Sousa , Ian Oakley
13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.556-559, ⟨10.1007/978-3-642-23768-3_81⟩
Conference papers hal-01596972v1
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Model-Driven Inquiry: Beyond Ethnography and Contextual Inquiry

 Larry Constantine
13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.706-707, ⟨10.1007/978-3-642-23768-3_125⟩
Conference papers hal-01596937v1
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