User Experience Research in the Semiconductor Factory: A Contradiction?
Abstract
No doubt, user experience (UX) has become of high relevance within the HCI community. Within this paper, we present initial results from a qualitative study on UX in the factory context, more precisely in a semiconductor factory. We highlight the challenges of performing UX research in this particular context and the usefulness of probes for collecting feedback from operators in the factory context within in a limited timespan. The results provide an initial rich description of the operator’s everyday experiences in a semiconductor factory. From a designer’s point of view, this allows for a more empathic interaction design informed by a subjective operator perspective.
Domains
Computer Science [cs]Origin | Files produced by the author(s) |
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