Meeting Organisational Needs and Quality Assurance through Balancing Agile and Formal Usability Testing Results - Software Engineering Techniques
Conference Papers Year : 2011

Meeting Organisational Needs and Quality Assurance through Balancing Agile and Formal Usability Testing Results

Jeff Winter
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  • PersonId : 1014467
Kari Rönkkö
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  • PersonId : 1014468
Mårten Ahlberg
  • Function : Author
  • PersonId : 1014469
Jo Hotchkiss
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  • PersonId : 1014470

Abstract

This paper deals with a case study of testing with a usability testing package (UTUM), which is also a tool for quality assurance, developed in cooperation between industry and research. It shows that within the studied company, there is a need to balance agility and formalism when producing and presenting results of usability testing to groups who we have called Designers and Product Owners. We have found that these groups have different needs, which can be placed on opposite sides of a scale, based on the agile manifesto. This becomes a Designer and a Product Owner Manifesto. The test package is seen as a successful hybrid method combining agility with formalism, satisfying organisational needs, and fulfilling the desire to create a closer relation between industry and research.
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hal-01572552 , version 1 (07-08-2017)

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Jeff Winter, Kari Rönkkö, Mårten Ahlberg, Jo Hotchkiss. Meeting Organisational Needs and Quality Assurance through Balancing Agile and Formal Usability Testing Results. 3rd Central and East European Conference on Software Engineering Techniques (CEESET), Oct 2008, Brno, Czech Republic. pp.275-289, ⟨10.1007/978-3-642-22386-0_21⟩. ⟨hal-01572552⟩
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