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Table of Contents
Responsible Design, Implementation and Use of Information and Communication Technology
Marié Hattingh, Machdel Matthee, Hanlie Smuts, Ilias Pappas, Yogesh K. Dwivedi, Matti Mäntymäki
Front Matter

eGovernment


Enterprise Architectures in E-Governments Studies: Why, What and How?
Hong Guo, Shang Gao
3-14
An e-Government Implementation Framework: A Developing Country Case Study
Anele Apleni, Hanlie Smuts
15-27
Institutional Effects on National Health Insurance Digital Platform Development and Use: The Case of Ghana
Anthony Renner-Micah, John Effah, Richard Boateng
28-38
Toward Employee-Driven Digital Innovation in Public Organizations Through the Use of Action Design Research
Leif Erik Opland, Letizia Jaccheri, Jostein Engesmo, Ilias O. Pappas
39-45
A Systematic Review of Implementation Challenges in Public E-Procurement
Idah Mohungoo, Irwin Brown, Salah Kabanda
46-58

eHealth


Barriers for User Acceptance of Mobile Health Applications for Diabetic Patients: Applying the UTAUT Model
Fazlyn Petersen, Mariam Jacobs, Shaun Pather
61-72
Impact of Socio-Demographic Factors on the Acceptance of Information Communication and Technology (ICT) for Diabetes Self-care
Fazlyn Petersen, Adiel Baker, Shaun Pather, William D. Tucker
73-83
Categorization of Factors Influencing Community Health Workers from a Socio-Technical Systems Perspective
Lilies Ratshidi, Sara Grobbelaar, Adele Botha
84-95
A Systematic Literature Review of the Factors that Influence the Accuracy of Consumer Wearable Health Device Data
Lerato Mahloko, Funmi Adebesin
96-107
Gamification in Healthcare: Motivating South Africans to Exercise
Thaverson Devar, Marié Hattingh
108-119
A Twitter Social Network Analysis: The South African Health Insurance Bill Case
Ilse Struweg
120-132

Security


Cyber-Harassment Victimization Among South African LGBTQIA+ Youth
Kayla Hendricks, Pitso Tsibolane, Jean-Paul Van Belle
135-146
Online Identity Theft on Consumer Purchase Intention: A Mediating Role of Online Security and Privacy Concern
Abdul Bashiru Jibril, Michael Adu Kwarteng, Fortune Nwaiwu, Christina Appiah-Nimo, Michal Pilik, Miloslava Chovancova
147-158
On the Ethics of Using Publicly-Available Data
Antony K. Cooper, Serena Coetzee
159-171

Social Media


Introducing the Media Use Behaviour Conceptual Framework
Douglas A. Parry, Daniel Roux
175-186
The Town Square in Your Pocket: Exploring Four Metaphors of Social Media
Daniel Roux, Douglas A. Parry
187-198
How Can Critical Thinking Be Used to Assess the Credibility of Online Information?
Albie Van Zyl, Marita Turpin, Machdel Matthee
199-210
An Analysis of Problematic Media Use and Technology Use Addiction Scales – What Are They Actually Assessing?
Adrian Abendroth, Douglas A. Parry, Daniel Roux, Jana Gundlach
211-222
A Systematic Review on Fake News Themes Reported in Literature
Marlie Celliers, Marie Hattingh
223-234
The Use of Critical Thinking to Identify Fake News: A Systematic Literature Review
Paul Machete, Marita Turpin
235-246
A Conceptual Model of the Challenges of Social Media Big Data for Citizen e-Participation: A Systematic Review
Khulekani Yakobi, Brenda Scholtz, Benjamin Vom Berg
247-259

Knowledge and Knowledge Management


Knowledge Transfer in Science Education: The Case for Usability-Based Knowledge Visualization Guidelines
Olakumbi A. Fadiran, Judy Van Biljon, Marthie A. Schoeman
263-273
A Knowledge Asset Management Implementation Framework for Information Systems Outsourcing Projects
Hanlie Smuts, George Maramba
274-286
A Conceptual Knowledge Visualisation Framework for Transfer of Knowledge: An Organisational Context
Hanlie Smuts, Iddo-Imri Scholtz
287-298

ICT and Gender Equality and Development


Can technology be leveraged for bridging the rural-urban divide?
Anuragini Shirish, Shirish C. Srivastava, G. Shainesh
301-306
Exploring the Determinants of Internet Usage in Nigeria: A Micro-spatial Approach
Kayode Odusanya, Morakinyo Adetutu
307-318
Enablers and Barriers for Mobile Commerce and Banking Services Among the Elderly in Developing Countries: A Systematic Review
Nkosikhona Theoren Msweli, Tendani Mawela
319-330
A Methodology for Addressing the Second-Level Digital Divide
Susana Muñoz Hernández, Clara Benac Earle, Lars-Åke Fredlund
331-337
Investigating Aid Effectiveness in Developing Countries: The Case of Nepal
Yashoda Karki, Ilias Pappas
338-344
The Influence of Culture on Women’s IT Career Choices
Andre P. Calitz, Margaret Cullen, Dudu Fani
345-357
Exploring Digital Competence Requirements for Junior Financial Analysts in the UK Banking Industry
Matthias Murawski, Mahdieh Darvish, Charlotte Marie Prinz, Markus Bick
358-369
Conceptualizations of E-recruitment: A Literature Review and Analysis
Mike Abia, Irwin Brown
370-379
Alumni Reflections on Gender Equality in the ICT Context
Eija Koskivaara, Brita Somerkoski
380-386

Information Systems for Governance


An Ordinance-Tweet Mining App to Disseminate Urban Policy Knowledge for Smart Governance
Christina Varghese, Aparna S. Varde, Xu Du
389-401
A Multistakeholder-Centric Data Analytics Governance Framework for Medication Adherence and Improvement in Rural Settings
Olawande Daramola, Peter Nyasulu
402-413
Experimental Application of Machine Learning on Financial Inclusion Data for Governance in Eswatini
Boluwaji A. Akinnuwesi, Stephen G. Fashoto, Andile S. Metfula, Adetutu N. Akinnuwesi
414-425

User Experience and Usability


How Quickly Can We Predict Users’ Ratings on Aesthetic Evaluations of Websites? Employing Machine Learning on Eye-Tracking Data
Ilias Pappas, Kshitij Sharma, Patrick Mikalef, Michail N. Giannakos
429-440
Designing for Positive Emotional Responses in Users of Interactive Digital Technologies: A Systematic Literature Review
Nabeel Makkan, Jacques Brosens, Rendani Kruger
441-451
A Methodology to Compare the Usability of Information Systems
Rendani Kruger, Jacques Brosens, Marié Hattingh
452-463

 


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