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Who Are the Users of Digital Public Services?11th International Conference on Electronic Participation (ePart), Sep 2019, San Benedetto Del Tronto, Italy. pp.117-129, ⟨10.1007/978-3-030-27397-2_10⟩
Conference papers
hal-02446023v1
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Designing Proactive Business Event Services11th International Conference on Electronic Participation (ePart), Sep 2019, San Benedetto Del Tronto, Italy. pp.73-84, ⟨10.1007/978-3-030-27397-2_7⟩
Conference papers
hal-02446020v1
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New Wine in Old Bottles: Chatbots in Government11th International Conference on Electronic Participation (ePart), Sep 2019, San Benedetto Del Tronto, Italy. pp.49-59, ⟨10.1007/978-3-030-27397-2_5⟩
Conference papers
hal-02446018v1
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