This position paper illustrates the research and development work done in the last years for understanding how to support domain experts in the rescue operations of migrants who attempt to reach Italian coasts via sea journeys on Mediterranean routes. The context, characterized by humanitarian, social, and organizational issues, presents complex challenges that can only be tackled with a multidisciplinary, participatory, and internationalized approach. The final system takes inspiration from other projects developed for different purposes but acting in similar context and according to similar socio-technical dimensions.