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  Jan Pries-Heje, Michael Roseman. GISP Preface. Marijn Janssen; Winfried Lamersdorf; Jan Pries-Heje; Michael Rosemann. E-Government, E-Services and Global Processes, Sep 2010, Brisbanne, Austria. pp.183-184, 2010. ⟨hal-01061373⟩
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  Huda R. Farhan, Mark Sanderson. User's Satisfaction of Kuwait E-Government Portal; Organization of Information in Particular. Joint IFIP TC 8 and TC 6 International Conferences on E-Government, E-Services and Global Processes (EGES) / Global Information Systems Processes (GISP), / Held as Part of World Computer Congress (WCC), Sep 2010, Brisbane, Australia. pp.201-209, ⟨10.1007/978-3-642-15346-4_16⟩. ⟨hal-01061267⟩
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  Satish Krishnan, Barney C.C. Tan, Shan L. Pan. Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF's Portal Implementation Experience. Joint IFIP TC 8 and TC 6 International Conferences on E-Government, E-Services and Global Processes (EGES) / Global Information Systems Processes (GISP), / Held as Part of World Computer Congress (WCC), Sep 2010, Brisbane, Australia. pp.187-200, ⟨10.1007/978-3-642-15346-4_15⟩. ⟨hal-01058890⟩
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  Osamu Sudoh, Yumiko Kinoshita. Transformative and Innovative e-Gov for the Next Generation: Linkages of Back Offices for One-stop Portal. Joint IFIP TC 8 and TC 6 International Conferences on E-Government, E-Services and Global Processes (EGES) / Global Information Systems Processes (GISP), / Held as Part of World Computer Congress (WCC), Sep 2010, Brisbane, Australia. pp.111-124, ⟨10.1007/978-3-642-15346-4_9⟩. ⟨hal-01058865⟩

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