Digitalization of research processes, like those related to open science, for example, has had mixed outcomes for the visibility of African scholarship. One reason for this may be that ICT-based interventions aimed at improving African research systems presume a country deficit model, that is, a view that Africa’s research environment is inherently under-resourced, and failing. Our study set out to explore, through a collaborative rich picture exercise, how research practices are viewed in Rwanda in the light of digitalization by a mixed group of global North and South information specialists. Through an in-depth qualitative inductive analysis of the participants’ accounts, we uncovered not only a dominant discourse of “deficit”, but also an underlying but hidden counter-narrative of resistance to this. We extrapolate how this view could be seen as having the potential for more optimistic outcomes in promoting a more inclusive African research paradigm. We then suggest a research agenda to explore the potential for the digitalization of research processes to provide a means of enabling a dialogue between Western and indigenous forms of knowledge.