Analyzing Cultural Usability of Mobile Keypad and Displays for Textual Communication in Internationalization and Localization Perspectives
Abstract
The aim of this paper is to identify the cultural
usability aspects that need to be considered while internationalizing or
localizing the interaction design of mobile keypads and displays for
textual communication. The analysis is based primarily on heuristics
tests, where: Hindi, Arabic and Danish mobile phones are evaluated based
on assumptions of user needs, and in comparison to English. We have also
referred the existing research on Chinese mobile phones to further
complement our work. The study provides an insight into the much needed
local-language centred approach in contrast with the current English
centred approach of existing mobile keypad designs and display of
text.
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